FAQ - Professional
Home  Customer Service FAQ - Professional |
We will respond to your questions
We have therefore elaborated a list of questions commonly asked by you, our customers. If these do not respond adequately to your interrogations, our counselors and our qualified personnel from Customer Service will be more than happy to help you.
You can communicate with our counselors and our Customer Service staff in several ways.
Phone
Toll Free: 1-800-361-5960
Montreal Area: 514-940-9634
Service & Pieces Fax
Toll Free: 1-888-533-8313
Montréal Area: 514-940-8313
Email: clientinfo@belanger-upt.com
 How can I view all the Bélanger products? Most of our collections appear on our website. Consult the Kitchen or Bath sections.
Can I request a brochure or a catalogue of your products?
We suggest that you refer to the Kitchen or Bath sections, or contact your Bélanger representative in order to obtain the available literature. You can also consult our Literature section to view or download our most recent brochures and catalogs.
Can I become an authorized dealer of your products?
Please contact the inside sales department in order to determine the possibility of becoming an authorized dealer of Bélanger products.
Can I acquire the picture of a specific model?
You can view the pictures of our products by going directly to the Kitchen or Bath sections of our website. To obtain images in high resolution for your promotional needs, contact our marketing department.
Where can I find a dealer that carries your products?
How can I obtain shop or technical drawings of a specific model? We suggest that you refer to our Technical Documentation section or our Kitchen or Bath sections, each model has a direct link to shop and technical drawings.
How can I obtain the installation instructions for a specific model?
We suggest that you refer to our Technical Documentation section or consult our Kitchen or Bath sections; each model has a direct link to its installation instructions.
What type of warranty does Bélanger offer on its products?
I have a problem with my Bélanger product, how can I resolve this? Refer to the Maintenance section in order to resolve the most common problems. For other inquiries, contact us using the phone numbers outlined in the Bélanger Customer Service section.
If your product is under warranty, contact us at the numbers provided in the Bélanger Customer Service section and we’ll send you the necessary part(s) to repair your product.
If your product is no longer under warranty, you can order parts, by contacting us at the numbers provided in the Bélanger Customer Service section and we’ll send you the necessary part(s) to repair your product.
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